Privacy Policy

Last Updated: March 15, 2025

Your privacy matters deeply to us. This policy explains how HorizonLoftStudio collects, uses, and protects your personal information when you interact with our relaxation technique programs and services.

Information We Collect

We collect information that helps us provide better relaxation training experiences. This happens in several ways during your journey with us.

Personal Information

Name, email address, and phone number when you register for courses
Billing address and payment information for course enrollment
Professional background and experience level to tailor program recommendations
Health considerations relevant to relaxation practices (voluntary disclosure)

Usage Information

We track how you interact with our learning platform to improve your experience. This includes pages visited, time spent on different modules, and progress through our relaxation technique courses.

How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience and our ability to provide quality education.

Delivering course content and tracking your progress through relaxation technique modules
Sending important updates about schedule changes, new course offerings, and program developments
Providing personalized recommendations based on your learning preferences and goals
Processing payments and managing your enrollment status
Responding to your questions and providing technical support when needed
Important Note

We never sell your personal information to third parties. Your data stays within our educational ecosystem and trusted service providers who help us deliver programs.

Data Storage and Security

We implement multiple layers of protection for your personal information, following industry standards for educational institutions.

Security Measures

All data transmission uses SSL encryption. Our servers are protected by firewalls and regular security updates. Access to your information is limited to authorized staff members who need it for educational purposes.

Data Retention

We keep your information for as long as you remain enrolled in our programs, plus seven years afterward for educational records compliance. Course progress data may be retained longer to help improve our teaching methods.

Your Rights and Choices

You have significant control over your personal information. These rights are designed to give you transparency and choice in how your data is handled.

Access and Correction

You can request a copy of all personal information we hold about you. If any details are incorrect or outdated, we'll update them promptly at your request.

Data Deletion

You may request deletion of your account and associated data, though some educational records may be retained as required by Indian educational regulations. We'll explain exactly what can be deleted and what must be kept.

Communication Preferences

Unsubscribe from marketing emails while staying enrolled in courses
Choose how often you receive progress updates and reminders
Opt out of research participation invitations

Sharing and Third Parties

We work with carefully selected partners to deliver our educational services. Here's exactly when and why we share information.

Service Providers

Payment processors handle billing information securely. Email service providers manage course communications. Video hosting platforms deliver instructional content. All partners sign agreements to protect your privacy.

Legal Requirements

We may disclose information if required by Indian law, court orders, or to protect the safety of our students and staff. This would only happen in serious legal situations.

Cookies and Tracking

Our website uses cookies to remember your login status, course preferences, and improve functionality. Most are essential for the learning platform to work properly.

Types of Cookies

Essential cookies that keep you logged in and remember course progress
Analytics cookies that help us understand which course materials are most helpful
Preference cookies that remember your video playback settings and language choices

You can disable non-essential cookies through your browser settings, though this might affect some features of our learning platform.

International Data Transfers

Your information is primarily stored on servers in India. Some service providers may process data in other countries, but only those with adequate privacy protections equivalent to Indian standards.

When data leaves India, we ensure it receives the same level of protection through contractual agreements and certified service providers.

Changes to This Policy

We update this privacy policy when we add new services or change how we handle information. You'll receive notice of significant changes via email at least 30 days before they take effect.

Minor clarifications or administrative changes will be posted here with an updated date. We encourage reviewing this policy periodically, especially before enrolling in new courses.

Questions About Privacy?

We're here to address any concerns about how your information is handled.
Email us at [email protected]
Call us at +91 91998 71352
Visit our office: Shop No 27, Plot No 4, Sai Sangat Building
Sector 3, Sanpada, Navi Mumbai, Maharashtra 400705, India